The PIN code is how Sherlock restricts its access only to its owner.
The first time a device is paired to a smartphone, a default 6-figures PIN code (123456) is required to finish the procedure. After this, you are asked to set a 6-figures personal PIN code.
In case you want to access your device from another smartphone or from a tablet, you need to insert your personal PIN code the first time you pair the device.
For this reason is strongly recommended to store your PIN code somewhere safe: in case you forget it and lose your smartphone, the device will be no longer serviceable.
Comments
2 comments
dear sirs.
For view moth ago I paired my tracker ( 2 pcs. ).
Both Tracker they worked good.
Since 2 days I cant a Blue Tooth connection to my IPhone 6s.
I tried so many things.
I delete both tracker and the App and reinstall all the App.
Every time If I want pairing again -( with reading the barcode), I got a failure.
Message: "Bluetooth is powered off "- but my BT ist on?
How can I delete or restart the devices forv BLUE TOOTH...?
B.R. Dietmar MARTIN
Hi Dietmar,
Your issue is known and it is caused by the last iOS 11 update.
We are working restlessly on the iOS app to solve this issue, that was out our scope, with the support of an Apple engineer and we will release a Sherlock app update soon.
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