What is the PIN code for?




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    Dietmar Martin

    dear sirs.

    For view moth ago I paired my tracker ( 2 pcs. ).

    Both Tracker they worked good.

    Since 2 days I cant a Blue Tooth connection to my IPhone 6s.

    I tried so many things.

    I delete both tracker and the App and reinstall all the App.

    Every time If I want pairing again -( with reading the barcode), I got  a failure.

    Message: "Bluetooth is powered off "- but my BT ist on?

    How can I delete or restart the devices forv BLUE TOOTH...?

    B.R. Dietmar MARTIN






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    Sherlock Support

    Hi Dietmar,

    Your issue is known and it is caused by the last iOS 11 update.

    We are working restlessly on the iOS app to solve this issue, that was out our scope, with the support of an Apple engineer and we will release a Sherlock app update soon.

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